FAQs

GENERAL
Inspiration
We craft timeless pieces for fans who respect the quality of the craft.
Items are also only ever in silver and gold except very select items that are functional pieces like carabiners that have a brass base.
Inspiration
We craft timeless pieces for fans who respect the quality of the craft.
Items are also only ever in silver and gold except very select items that are functional pieces like carabiners that have a brass base.
Pre-orders
A pre-order is for an item not yet in stock, but available for you to purchase ahead of the production window.
This guarantees that you'll secure the item before it sells out.
Pre-orders
A pre-order is for an item not yet in stock, but available for you to purchase ahead of the production window.
This guarantees that you'll secure the item before it sells out.
Ambassador Program
We are always in need of family and friends and welcome any request to help promote the MNSTR Assoc story.
The more original the better, but reach out with your idea to team@mnstrassoc.com.
Ambassador Program
We are always in need of family and friends and welcome any request to help promote the MNSTR Assoc story.
The more original the better, but reach out with your idea to team@mnstrassoc.com.

SHIPPING, RETURNS & EXCHANGES
Shipping
Shipping numbers are generated when the order is fulfilled and can vary by location and speed chosen at checkout.
Items shipped come with the carrier provided insurance options so any shipping issues need to be directed to the postal carrier directly.
Shipping
Shipping numbers are generated when the order is fulfilled and can vary by location and speed chosen at checkout.
Items shipped come with the carrier provided insurance options so any shipping issues need to be directed to the postal carrier directly.
Returns
Please refer to our Refund Page for specifics and reach out if there are still questions.
Contact team@mnstrassoc.com to request any return.
Returns
Please refer to our Refund Page for specifics and reach out if there are still questions.
Contact team@mnstrassoc.com to request any return.
International Orders
International orders may be subject to customs which either need to be paid at checkout or with your local postal carriers.
Please check frequently with your country's customs requirements and only some labels are available to ship outside of the US.
International Orders
International orders may be subject to customs which either need to be paid at checkout or with your local postal carriers.
Please check frequently with your country's customs requirements and only some labels are available to ship outside of the US.

WHOLESALE & LICENSING
Wholesale
Please contact us for wholesale inquiries at team@mnstrassoc.com.
MOQs vary by item, location and request.
Wholesale
Please contact us for wholesale inquiries at team@mnstrassoc.com.
MOQs vary by item, location and request.
Licensing
We are both a design and manufacturing studio and open to partner for any licensing opportunities.
We have a network of other jewelers and manufacturers we can refer you to based on the ask.
Licensing
We are both a design and manufacturing studio and open to partner for any licensing opportunities.
We have a network of other jewelers and manufacturers we can refer you to based on the ask.